A closer look at GenAI impact on businesses – Help Net Security

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This article includes excerpts from various reports that provide statistics and insights on GenAI and its impact on businesses.

CEOs accelerate GenAI adoption despite workforce resistance

IBM | IBM study | May 2024

  • 63% of CEOs say their teams have the skills and knowledge to incorporate generative AI, but few understand how generative AI adoption impacts their organization’s workforce and culture.
  • 40% of CEOs plan to hire additional staff because of generative AI, yet 53% of respondents say they are already struggling to fill key technology roles.

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AI’s rapid growth puts pressure on CISOs to adapt to new security risks

Trellix | Mind of the CISO: Decoding the GenAI Impact | May 2024

  • 76% of CISOs already use GenAI in their organizations, with most of the remaining 24% planning to.
  • On average, CISOs believe GenAI has or could improve the productivity of their organization’s workforce by 38%.

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GenAI enables cybersecurity leaders to hire more entry-level talent

Splunk | State of Security 2024: The Race to Harness AI | May 2024

  • 93% of security leaders said public GenAI was in use across their respective organizations, and 91% reported using GenAI specifically for cybersecurity operations.
  • 86% of cybersecurity leaders say GenAI can enable them to hire more entry-level talent to fill the skills gap, and 58% say onboarding entry-level talent will be quicker thanks to GenAI.

GenAI impact

Security pros are cautiously optimistic about AI

Cloud Security Alliance and Google Cloud | State of AI and Security Survey Report | April 2024

  • 55% of organizations are planning to implement security tools and solutions with GenAI and are exploring a diverse range of use cases for these technologies, with the top use cases being rule creation (21%), attack simulation (19%), and compliance violation detection (19%).

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22% of employees admit to breaching company rules with GenAI

1Password | Balancing act: Security and productivity in the age of AI | April 2024

  • 92% of security pros have security concerns around generative AI, with specific apprehensions including employees entering sensitive company data into an AI tool (48%), using AI systems trained with incorrect or malicious data (44%), and falling for AI-enhanced phishing attempts (42%).
  • 57% say that using generative AI tools at work saves them time and makes them more productive. And a relatively small, but significant, group of employees (22%) admit to knowingly violating company rules on the use of generative AI.

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AI tools put companies at risk of data exfiltration

Code42 | Annual Data Exposure Report 2024 | March 2024

  • 79% of respondents believe their cybersecurity team has a shortage of skilled workers, leading cybersecurity leaders to turn to AI (83%) and GenAI (92%) technology to fill the talent gap.
  • 87% are concerned their employees may inadvertently expose sensitive data to competitors by inputting it into GenAI.

GenAI impact

Businesses banning or limiting use of GenAI over privacy risks

Cisco | 2024 Data Privacy Benchmark Study | February 2024

  • 63% of organizations have established limitations on what data can be entered, 61% have limits on which employees can use GenAI tools, and 27% said their organization had banned GenAI applications altogether for the time being.

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Unlocking GenAI’s full potential through work reinvention

Accenture | Reinvention in the age of generative AI | January 2024

  • While 95% of workers see value in working with GenAI, 60% are also concerned about job loss, stress and burnout.
  • 94% of workers surveyed reported being ready to learn GenAI skills, though just 5% of organizations are providing training at scale.

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Adversaries exploit trends, target popular GenAI apps

Netskope | Cloud and Threat Report 2024 | January 2024

  • More than 10% of enterprise employees access at least one generative AI application every month, compared to just 2% a year ago.
  • In 2023, ChatGPT was the most popular generative AI application, accounting for 7% of enterprise usage.

GenAI impact

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